Springdale, Arkansas

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Alyssa 
 
2024-03-29
 
 
  
Travis is amazing!!
  
 
  
 
 
 
  
 
 
 Margaret E Bounsavy 
 
2024-03-04
 
 
  
Travis helped me when other repair shops couldn't.  No hassles, overnighted the part and fixed my shattered z fold 3 screen in less than an hour, looks like brand new!! Reasonable price and friendly staff.  Would 100% recommend!
  
 
  
 
 
 
  
 
 
 Katlin Francisco 
 
2023-12-29
 
 
  
I live about 45 minutes away but it was worth the drive. Had taken my phone with to another C.ell P.hone R.epair location in Rogers and all it had was a broken screen. Go to pick it up an hour and a half later and it showed no service. The guy proceeds to tell me it didn't have a SIM told him that is not right because it did. He opened the SIM holder and there it is. Then he says it could be that the screen was service specific, it was not. Then says it could need the cables inside reattached. I leave it overnight due to it not even registering as charged. The next day i call and they had looked into it again and said they changed out the charging port but that didnt fix it but put my old screen back on and it was chargung fine so it must be the screen. I asked if i could take ot somewhere else. He said if i can find someone with the screen in stock then he will refund my money and i can go there. That was the one good thing he did really.

All of that to say the people at HG Cellular were phenomenal. I needed my phone in order to get pictures together for my grandpas memorial video for his obituary. I honestly thought the previous place had really ruined my chance at getting my phone repaired. Travis took it to the back and began to work on it. I was told he was putting the new screen on and then we would know if everything was working right. It was, shockingly. He told me that he changed out the charging port and the SIM port since they are on the same board. He then shows me my old battery and said that it was pried out with a tool and damaged, which is not good. He replaced the battery and the phone is good as new. On top of that it did not take long at all for this repair. I was expecting around 2 hours but it was under that for sure.

Thank you all at HG Cellular. If i need another repair i will definitely be making the drive back to you all.